Felitrot Terms of Service

These Terms of Service (the "Terms") set out the conditions for using "Felitrot" (the "App"), a walking app provided by PanMarie Studio ("we," "us," or "our"). Please read these Terms carefully before you use the App. By using the App, you agree to everything set out in these Terms.

Article 1 (Acceptance of These Terms)

1. These Terms apply to the relationship between us and you with respect to your use of the App.

2. If you do not agree with any part of these Terms, please do not use the App.

Article 2 (Nature of the App)

1. The App is a general fitness app that lets you enjoy a way of walking in which you alternate between brisk walking and gentle walking, with a cat coach at your side.

2. The App is not a medical device, and it is not intended to diagnose, treat, or prevent any illness. Anything the App shows you is not medical advice. If you need to make a decision about your health or physical condition, please talk with a physician or another qualified professional.

Article 3 (No Guarantee of Results)

1. The App does not guarantee any particular outcome, such as maintaining or bettering your health or physical condition. The results of exercise differ from person to person.

2. Any research or walking information presented within the App is offered for general informational purposes only, and it is not a promise of results.

Article 4 (Talk With a Professional Before You Begin)

If you have an ongoing medical condition, are under a doctor's care, are taking medication, are pregnant, or have any concern about your physical condition, please be sure to consult a physician before you begin exercising with the App. If you feel any change in your condition while exercising, such as pain, shortness of breath, or dizziness, stop right away.

Article 5 (Your Own Responsibility)

Exercise you do with the App is done at your own discretion and on your own responsibility. You are responsible for adjusting your walking pace and volume to a comfortable range based on how you feel that day and your surroundings, and for pausing or stopping whenever you need to.

Article 6 (Staying Safe While You Walk)

1. The App delivers the cue to switch between brisk walking and gentle walking through sound and vibration. It is designed so that you never need to look at the screen while you are walking.

2. Please do not operate the screen while walking (so-called "distracted walking"). Whenever you need to check the screen, always come to a stop first.

3. You are responsible, on your own, for staying aware of your surroundings and following the rules of the road, including watching for cars, bicycles, other pedestrians, and changes in elevation.

Article 7 (When Not to Use the App)

Please do not use the App while driving a car, motorcycle, or bicycle, or in any other place or situation that calls for your full attention or involves danger.

Article 8 (Risks of Outdoor Activity)

Walking outdoors carries a variety of risks, including weather, road-surface and terrain conditions, and contact with other pedestrians or third parties. You understand these risks and take care to stay safe on your own responsibility.

Article 9 (Measurement Data)

Figures the App displays, such as step count, time, and distance, are based on readings from the sensors in your device, and we do not guarantee their accuracy or completeness. Please treat these figures as rough estimates only.

Article 10 (System Requirements)

The App is designed to run on the devices and operating systems we have stated it supports. We make no guarantee regarding issues that arise from your device model, operating-system version, or settings, or regarding the App failing to run properly for such reasons.

Article 11 (Use by Minors)

1. The App is not primarily directed at children.

2. If you are a minor, please use the App only after obtaining the consent of a parent or other guardian, and under their supervision.

3. Regardless of age, the App does not collect names, email addresses, or advertising identifiers. Walking routes (location data) are recorded only if you allow location access during onboarding or in the settings, and are stored only on your device (the App communicates with Apple's Maps service when displaying the map and when looking up the name of a city you visited — see the Privacy Policy for details, including what the optional usage statistics and crash reports contain).

Article 12 (Intellectual Property)

All intellectual property rights in the App, and in the text, images, audio, characters, programs, and everything else it contains, belong to us or to their rightful owners. You may not reproduce, modify, republish, distribute, or use them commercially without our prior consent.

Article 13 (Prohibited Conduct)

When using the App, you must not do any of the following:

1. Reproduce, modify, adapt, republish, redistribute, or sell the App or any part of it

2. Decompile, disassemble, or otherwise reverse engineer the App (except to the extent expressly permitted by applicable law)

3. Interfere with the operation of the App, or attempt unauthorized access to our systems or those of any third party

4. Use the App for any purpose that violates applicable laws or public order and morals

5. Engage in any other conduct that we reasonably judge to be inappropriate

Article 14 (Limitation of Liability)

1. We make no warranty, express or implied, as to the accuracy, completeness, or usefulness of the information provided through the App.

2. To the maximum extent permitted by law, our liability to you in connection with the App is limited to direct and ordinary damages, and does not include damages arising from special circumstances, lost profits, or indirect damages.

3. To the maximum extent permitted by law, our total liability shall not exceed the lesser of (a) the amount you have paid to us in connection with the App and (b) JPY 10,000.

4. The limitations in the two preceding paragraphs do not apply to damages involving loss of life or personal injury, damages caused by our willful misconduct or gross negligence, or any other liability that cannot be limited under applicable law.

Article 15 (In-App Purchases and Payment)

1. In the App, you can purchase additional coach cats (content including their voice lines and stories) via in-app purchase. All in-app purchases in the App are one-time purchases that remain yours permanently. There are no monthly fees and no subscriptions.

2. Purchases and payment are processed through Apple's App Store in-app purchase system. The Studio never collects or stores your payment information, such as credit card details.

3. The price shown on the purchase screen at the time of purchase applies. Prices may change in the future, but changes will not affect content you have already purchased.

4. As long as you use the same Apple Account, purchased content can be restored at no additional charge using the "Restore Purchases" feature, including after switching devices or reinstalling the App.

5. Refunds are accepted and decided by Apple in accordance with Apple's policies (the Studio cannot issue refunds directly). To request a refund, please use Apple's "Report a Problem" page (reportaproblem.apple.com).

6. If you are a minor, please make purchases only with the consent of a parent or guardian.

Article 16 (Relationship With the App Store)

These Terms set out conditions specific to the App. Matters concerning downloading and licensing through the App Store are governed by Apple's standard Licensed Application End User License Agreement.

Article 17 (Changes, Suspension, and Termination of the Service)

1. We may change all or part of the App, or suspend or terminate its provision. For significant changes or termination, we will make reasonable efforts to give advance notice, for example through in-app announcements.

2. Your records in the App are stored on your own device, and termination of the service does not cause us to erase your records (features that depend on content delivered from our servers may become unavailable).

3. For any damages you incur due to changes, suspension, or termination under this Article, we are liable only within the scope of Article 14.

Article 18 (Changes to These Terms)

We may revise these Terms as needed. Any revised Terms take effect from the moment they are displayed within the App or by a method we designate. If you use the App after a revision, you are deemed to have agreed to the revised Terms.

Article 19 (Severability)

If any provision of these Terms is held invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

Article 20 (Governing Law and Jurisdiction)

These Terms are governed by and construed in accordance with the laws of Japan. If a dispute arises between us and you in connection with the App, the Tokyo District Court shall be the exclusive court of first instance by agreement. However, this does not deprive you of any protection granted to you by mandatory provisions of the law of your place of residence.

Article 21 (Governing Language)

These Terms are provided in multiple languages. If there is any discrepancy between a translated version and the Japanese version, the Japanese version is the authentic text and shall prevail.

Article 22 (Contact)

• Contact: https://felitrot.panmarie.com/support

Effective date: July 5, 2026

Last updated: July 26, 2026